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Inbound Sales Advisor

Discovery PArk, Sandwich, kent

Travelling from the UK

£139 £99 per test

Guaranteed next day results.

Fit to Fly Certificate included.

It is your responsibility to make sure that your destination accepts this test. Check here

£169 £129 per test

Guaranteed next day results.

A testing specialist comes to your home. We wait for you take your sample, and then deliver it to our lab the same day. 

Avoid postal delays and get your results the next day. Full UK coverage. 

Results within 15-20 minutes. 

Fit to Fly Certificate provided.

It is your responsibility to make sure that your destination accepts this test. Check here

Venous blood sample taken by a nurse in clinic and then sent to our laboratory for analysis.

Results provided next day before 6.30PM.

It is your responsibility to make sure that your destination accepts this test. Check here

Travelling to the UK

£139 £99 per test

Guaranteed next day results.

This test is available for individuals travelling from/through a green list country. You will receive an email after you have booked your Day 2 test.

It is your responsibility to check what zone your country of departure is in. You can check here

£169 £129 per test

Guaranteed next day results.

This test is available for individuals travelling from/through a green list country. You will receive an email after you have booked your Day 2 test.

It is your responsibility to check what zone your country of departure is in. You can check here

£210 £190 per test

Guaranteed next day results.

When returning to the UK from an amber country you must take the day 2 & 8 tests. 

If you want to reduce your quarantine/self-isolation time you can book a Test to Release.

It is your responsibility to check what zone your country of departure is in. You can check here

£270 £240 per test

Guaranteed next day results.

When returning to the UK from an amber country you must take the day 2 & 8 tests. 

If you want to reduce your quarantine/self-isolation time you can book a Test to Release.

It is your responsibility to check what zone your country of departure is in. You can check here

£139 £99 per test

Guaranteed next day results.

Get tested in one of our clinics located closest to you.

This is a self administered test supervised by one of our Nurses.

Reduce your self isolation period by taking a test on day 5.

Important: This is not part of the Day 2 and 8 testing.

£169 £129 per test

Guaranteed next day results.

Get tested in the comfort of your own home.

This is a self administered test supervised by one of our Community Testing Specialists.

Reduce your self isolation period by taking a test on day 5.

Important: This is not part of the Day 2 and 8 testing.

Remove the hassle of finding a test abroad and take a test kit with you to return back to the UK.

Dial into a virtual appointment with our trained testers and receive a certificate within 15-20 minutes.

This must be booked before you travel abroad.

For Businesses

Rapid Antigen
Lateral Flow Test

For quick, affordable and accurate detection of the COVID-19 virus. 

Results within 15 minutes

RT-PCR Test

For Fit to Fly certificates or general work place testing for detection of COVID-19

Results by: The next day, within 2 days or by 5am the next day

Venous Antibody Test

For the detection of COVID-19 antibodies to find out if you have previously been exposed to COVID-19

A venous blood sample is taken by a nurse in clinic or at your workplace

Results within 24 hours

Travelling from the UK

RT-PCR Test
from £139 per test

Get your results the next day. Fit

Fit to Fly Certificate included.

It is your responsibility to make sure that your destination accepts this test. Check here

Rapid Antigen
£35 per test

Results within 15-20 minutes

It is your responsibility to make sure that your destination accepts this test. Check here

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Not Travelling

RT-PCR Test
from £139 per test

Get your results the next day.

A gold standard PCR test to determine if you have COVID-19.

Rapid Antigen
£39 per test

Results within 15-20 minutes

A quick swab test to find out if you have COVID-19

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Travelling to the UK

Day 2 & Day 8 Testing
£210 Test Package

Results the next day. 

When returning to the UK you must take the day 2 & 8 tests. 

If you want to reduce your quarantine/self-isolation time you can book a Test to Release.

Test to Release
£139 per test

Reduce your self isolation period by taking a test on day 6.

Results the next day. 

Important: This is not part of the Day 2 and 8 testing.

Home Test to Release
£169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

For Businesses

Rapid Antigen
Lateral Flow Test

For quick, affordable and accurate detection of the COVID-19 virus. 

Results within 15 minutes

RT-PCR Test

For Fit to Fly certificates or general work place testing for detection of COVID-19

Results by: The next day, within 2 days or by 5am the next day

Venous Antibody Test

For the detection of COVID-19 antibodies to find out if you have previously been exposed to COVID-19

A venous blood sample is taken by a nurse in clinic or at your workplace

Results within 24 hours

Travelling from the UK

RT-PCR Test
from £139 per test

Get your results the next day. 

Fit to Fly Certificate included.

It is your responsibility to make sure that your destination accepts this test. Check here

Rapid Antigen
£35 per test

Results within 15-20 minutes

It is your responsibility to make sure that your destination accepts this test. Check here

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Not Travelling

RT-PCR Test
from £139 per test

Get your results the next day.

A gold standard PCR test to determine if you have COVID-19.

Rapid Antigen
£39 per test

Results within 15-20 minutes

A quick swab test to find out if you have COVID-19

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Travelling to the UK

Day 2 & Day 8 Testing
£210 Test Package

Results the next day. 

When returning to the UK you must take the day 2 & 8 tests. 

If you want to reduce your quarantine/self-isolation time you can book a Test to Release.

Test to Release
£139 per test

Reduce your self isolation period by taking a test on day 6.

Results the next day. 

Important: This is not part of the Day 2 and 8 testing.

Home Test to Release
£169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

For Businesses

Rapid Antigen
Lateral Flow Test

For quick, affordable and accurate detection of the COVID-19 virus. 

Results within 15 minutes

RT-PCR Test

For Fit to Fly certificates or general work place testing for detection of COVID-19

Results by: The next day, within 2 days or by 5am the next day

Venous Antibody Test

For the detection of COVID-19 antibodies to find out if you have previously been exposed to COVID-19

A venous blood sample is taken by a nurse in clinic or at your workplace

Results within 24 hours

Travelling from the UK

RT-PCR Test
from £139 per test

Get your results the next day. Fit

Fit to Fly Certificate included.

It is your responsibility to make sure that your destination accepts this test. Check here

Rapid Antigen
£35 per test

Results within 15-20 minutes

It is your responsibility to make sure that your destination accepts this test. Check here

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Not Travelling

RT-PCR Test
from £139 per test

Get your results the next day.

A gold standard PCR test to determine if you have COVID-19.

Rapid Antigen
£39 per test

Results within 15-20 minutes

A quick swab test to find out if you have COVID-19

RT-PCR Home Visit
from £169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

Travelling to the UK

Day 2 & Day 8 Testing
£210 Test Package

Results the next day. 

When returning to the UK you must take the day 2 & 8 tests. 

If you want to reduce your quarantine/self-isolation time you can book a Test to Release.

Test to Release
£139 per test

Reduce your self isolation period by taking a test on day 6.

Results the next day. 

Important: This is not part of the Day 2 and 8 testing.

Home Test to Release
£169 per test

We bring a test to your door, wait for you take your sample, and then deliver it to our lab the same day

Avoid postal delays and get your results the next day. Full UK coverage. 

For Businesses

Rapid Antigen
Lateral Flow Test

For quick, affordable and accurate detection of the COVID-19 virus. 

Results within 15 minutes

RT-PCR Test

For Fit to Fly certificates or general work place testing for detection of COVID-19

Results by: The next day, within 2 days or by 5am the next day

Venous Antibody Test

For the detection of COVID-19 antibodies to find out if you have previously been exposed to COVID-19

A venous blood sample is taken by a nurse in clinic or at your workplace

Results within 24 hours

join our team

The inbound sales agent is the first point of contact for most of Wren’s customers and plays a key role in maintaining Wren’s reputation as a reliable, professional organisation.

In this role, you will deal with inbound customer enquiries and bookings for Wren’s range of testing services. You will be responsible for ensuring each customer that calls in receives the most efficient, helpful, and professional service possible.
Using your knowledge of Wren’s testing services, you will advise customers of the various options available based on their requirements. You will then be responsible for booking in these tests/services in a timely manner.

Alongside this, your role will include successfully resolving any other customer queries such as rearranging bookings and cancellations. You will also need to liaise with other departments.

The range of testing services provided by Wren is likely to develop over time, so you will also maintain an up-to-date knowledge of what is on offer. We are looking for individuals with excellent customer service skills that can listen, think, and act in a truly professional manner.

Key Responsibilities:

  • Assisting with a range of incoming enquiries, understanding customer requirements

  • Talking through the various options on offer to customers

  • Providing a timely booking service for COVID-19 tests and other Wren services

  • Using Acuity scheduling system to track all incoming customer calls and outcomes.

  • Liaising with other departments and colleagues as necessary

  • Any other relevant duties which may arise to support the team.

Schedule

  • 8 hour shifts mon-fri including weekends
  • 9am-5pm and 11am-7pm
  • Shift times may vary on a weekly basis
  • Overtime available

Experience

No experience required but great customer service skills preferred

It is a requirement of the post that a DBS check will be obtained.

How to apply

After reading through the full job description and requirements, please upload your CV via the Contact Us form at the bottom of this page, or email it to us at:

george.wicks@wrenhealthcare.co.uk

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Want to work with us?

If you are dedicated to making a difference and are actively looking to work with us, then we want to hear from you.

Please use the contact form to provide us with more information about you, and upload a CV.

One of our recruitment team will be in contact within 24 hours.

upload your CV

Please upload your CV in PDF, Docs or Jpeg format via the file upload section. Or email careers@wrenhealthcare.co.uk

Include a Cover Letter

Use the Message box section if you wish to include a cover letter with  your application